Melbet Data Privacy Notice

Melbet values clear privacy terms and fair customer care. This notice explains how Melbet processes personal data, keeps account records, handles payments, and manages each customer relationship in line with 2026 legal duties.

Before you use the Website or share personal details with Melbet, you must agree to this notice. If you do not accept these terms, do not use the Website and do not send personal data to Melbet.

Melbet may process data that you provide through the Website, email, phone contact, or another channel linked to your account. This data helps Melbet serve your account, settle bets, check payments, and meet law and licence rules.

Data Disclosure

Melbet may share customer data, personal details, account records, and bet records with sports bodies, regulators, courts, police, or other lawful authorities. This may happen during fraud checks, AML reviews, or crime-related requests.

Data Security

Melbet Bangladesh takes reasonable legal steps to keep personal data accurate, protected, and stored only for the required period. Data no longer needed is deleted or destroyed, unless law sets another duty.

Melbet applies 128-bit Secure Socket Layer SSL encryption and firewall tools for safe data transfer to protected servers.

No internet transfer can be fully guaranteed. Data you send online remains at your own risk until Melbet receives it. After receipt, Melbet uses reasonable steps to protect it from loss, misuse, theft, or access without permission.

Notice Updates

Melbet may revise this privacy notice at any time. New terms appear on this page, and each change takes effect once the revised notice is live.

Data Collected and Main Purposes

The points below show the exact data types Melbet may hold and the direct reasons for data use, so each customer can see what supports account service, payments, offers, and legal checks.

Forms you complete on the Website, plus details you share through site messages or email;
Contact records from the Website, email, phone, or another customer service channel;
Transaction details from the Website, phone contact, card payment, or online payment;
Visit data, such as traffic records, location data, username, and message data;
Bet data and payment data used to settle bets and process card or online payments;
Account details used to create, verify, and run your Melbet account;
Customer data used to meet legal rules, licence terms, and regulator requests;
Survey details used when Melbet asks customers for service feedback;
Promotional offer details sent only where you gave consent, with newsletter opt-out available;
Transaction checks used to detect fraud, illegal bets, AML risk, and account abuse.

Data we collect and why we use it

We ask for simple details when you use the site or the Melbet mobile app, contact support, or place a bet. These records let us protect your profile, reply faster, and keep services in order.

Forms Name, email, age checks, choices, and submitted details;
Correspondence Emails, calls, chats, support notes, and message history;
Transactions Deposits, withdrawals, card payments, transfers, amounts, references;
Visits IP, traffic source, location, username, device, page views.

How we use data

We use these details for six clear purposes tied to payments, account control, legal rules, service checks, promotions, and safety reviews that support licensed bet services in 2026 for each user.

Payments We confirm bets, deposits, withdrawals, card charges, and transfers;
Account care We open profiles, update details, set limits, and help;
Legal compliance We check age, identity, location, tax data, and reports;
Surveys We send short forms and fix named site issues;
Marketing We send consent-based offers and newsletters with easy unsubscribe links;
Fraud control We block fraud, illegal bets, account abuse, and money laundering.

Data privacy notice revisions

We update this notice in this section. The date at the top shows the latest version. Each revision takes effect when it appears here, unless we state a later date. For major revisions, we may alert users by email, account message, or site banner. Please read this notice from time to time so you know how we use personal data in 2026.