Melbet Terms and Conditions

Melbet terms and conditions for players from Bangladesh
  1. The Melbet website is managed by Alenesro Ltd, which operates as a billing agent. Their registered office is located at Nikou Pattichi 108, office 201, 3070 Limassol, Cyprus (registration number HE 399995). Pelican Entertainment B.V., which holds License No. 8048/JAZ2020-060, operates the Melbet site and Melbet app from its office located at Perseusweg 27A in Curacao.
  2. This bookmaker accepts bets on a variety of sports and other events. After the bettor (client) shows their ID, we accept bets and payouts are made (passport).
  3. Following these terms and the rules set by the bookmaker, we only take bets from folks who are at least 18 years old. Any bets that go against these terms and conditions, as well as the rules for accepting bets and paying out winnings, might be considered invalid by the bookmaker.
  4. Even if this info comes to light later, the bookmaker isn’t responsible if it finds out that bets were placed that went against the Terms and Conditions (only one registration is allowed per IP address, family, email address, payment method, credit/debit card number, eWallet, and payment method; anyone connected to a user in any way can’t register). If multiple accounts are created on the MelBet website, the security team might block these accounts for up to two months and adjust any winnings from those accounts.
  5. Odds, handicaps, totals, betting limits, and other criteria for accepting bets might change after a wager is made, but those changes won’t affect bets that have already been placed. Before you place a bet, it’s wise to check for any updates to the sportsbook’s offerings.
  6. The bookmaker can refuse a bet from anyone without needing to explain why.
  7. MelBet has the right to cancel any bets made under these terms if there’s a mistake by staff (like typos in the sportsbook, odds errors, etc.), if there’s a breach of these Terms and Conditions while taking bets, or if the bets are found to be illegal in any way.
  8. If there are signs of match-fixing, the company might pause all bets on the event in question until an authority makes a ruling. If it turns out that an event was rigged, the company might declare all bets invalid as well. Bets are paid out at 1.00 odds in this scenario. The management team doesn’t have to share its findings or evidence of match fixing with bettors.
  9. Bets will be settled based on the outcomes according to the market odds if there’s a mistake in the odds.
  10. Bets that were incorrectly settled—like in cases where outcomes were recorded wrongly—will be reviewed again. Betting on a calculation and then recalculating is allowed. The player needs to add funds before they can place a bet if their balance is below zero after the recalculation.
  11. If a bet is settled at odds of 1, it indicates that the event’s outcome was already known when the wager was made.
  12. More than one competitor can be declared the winner of an event, competition, championship, or similar. under the “Simultaneous Finish” rule. When the bet is settled, the full amount gets split in half if there are two declared winners. All bets placed on this option will be settled at odds of 1.00 if three or more winners are announced. Wagers classified as “To be higher” don’t fall under this rule.
  13. If these Terms and Conditions are updated, any bets made after that date will follow the new terms.
  14. The bettor is responsible for keeping their account and password safe. All bets made at betting shops and logged on the melbet.org site are valid. Only when following these terms and conditions, along with the rules for placing bets and getting prize payouts, can a bet be canceled.
  15. If a bet is already registered on the server, issues with connection or other problems on the customer’s side won’t justify canceling the bet.
  16. Every bet made by the customer, along with their acceptance to place a wager with the bookmaker, acts as proof that they’ve read and agree to these Terms and Conditions.
  17. To settle bets and figure out winners, only the results from the bookmaker’s events will be accepted. Only claims backed by records from sports federations will be considered regarding an event’s outcomes. Other bookmakers’ results aren’t the info from the bookmaker. The winner has to check that the payout has been made before they get their rewards. They need to reach out to the bookmaker and provide details like their account number, the date and time of the event, the amount, the outcome they picked, the odds, and a reason for their disagreement if they think the credited winnings are off.
  18. Winners must submit their compensation requests within ten (10) days. Bet settlement claims for Esports Live games (excluding Esports) need to be put in within 72 hours after the match ends.
  19. The betting company has the right to prevent customers from committing fraud by canceling bets, shutting down accounts, refunding any deposited money, and informing law enforcement about activities. They can also take action against things like having multiple accounts, using betting bots, engaging in arbitrage betting, or using a betting account for purposes other than placing bets.
  20. The security team might use a video call to verify the bettor’s account. The Security Service might request the necessary ID papers and proof of account deposits to verify the bettor’s identity.
  21. If it turns out that a bettor knew the outcome of an event when they made a bet, or if they were involved in the game as an athlete, referee, coach, or role, or if bets were placed by a group acting together to bypass the company’s rules, the company can declare that bet invalid.
  22. In these cases, a customer’s account balance will only be refunded once an investigation wraps up. Any money gained through means gets taken off the balance calculation. When someone loses cash due to a payment method fee for putting money in or taking it out of their account with the betting company, Melbet can choose not to cover those losses.
  23. If the security team at Melbet has any concerns about a bettor’s identity or thinks the information they’ve given—like their address or credit/debit card details—might not be accurate, they can ask for proof of identification. Until all the evidence is looked over, the security service can deny any payments.
  24. If the betting company asks for them, documents should be sent through mail services. Verifying documents can take as long as 72 hours after they’re received. If it turns out that the information given is untrue, the company can cancel any bets, stop all money movements for as long as necessary, keep investigating the account, and request documents to verify the account’s legitimacy.
  25. The bookmaker isn’t responsible and doesn’t guarantee the accuracy of team names, player surnames, or tournament locations when they’re translated from another language. All the information in tournament headlines is extra. There’s really no reason for bet refunds if this info ends up being wrong. The company can change the terms and conditions whenever they want and can also introduce new rules. As soon as the updated or new terms are posted on the website, they take effect and apply.
  26. MelBet isn’t responsible for any damages or losses that may arise from visiting or using this site or its content. This applies to everyone using the website, even those who might be doing so incorrectly. It applies to any mistakes, typos, or missing information on the website, as well as problems with accessing or using the site, including delays in operation or data transfer.
  27. The account holder acknowledges that they personally performed all actions taken with their account. The account holder is responsible for giving access to their account to any third parties if those parties engage in activities. Cyprus law governs these terms and conditions. In some countries, such as the USA, the United Kingdom, Cyprus, Netherlands, Iran, and others, it might be illegal to access or use the website, including some or all of the products available. Customers need to check if using the website and accessing it aligns with laws. They also assure the business that gambling isn’t banned where they are. Some countries have rules against gambling, which can also affect payments and money transfers for services. Before you sign up on our website, it’s a good idea to get legal advice. Customers need to keep up with any changes in laws since legislation can shift. Any information provided by the customer in line with this section of the Terms and Conditions isn’t the responsibility of The Betting Company.

Basic Betting Rules

  1. The bookmaker takes bets on a range of events, listing their possible outcomes and winning odds, as provided by MelBet for placing those bets.
  2. The bet you can make on any event is 0.2 € (or its equivalent in another currency). The bet allowed is set by the bookmaker for each individual event, and it varies based on the sport and the event. The payout from a single bet is €60,000 (or its equivalent in another currency).
  3. The bookmaker can set limits on the bet and odds for events, and they might adjust these limits for certain customers at any time, without notice or explanation.
  4. The bookmaker might choose to restrict clients from placing multiple bets on the same outcome, even if the combinations are exactly the same. In this situation, the bookmaker can cancel repeated bets (excluding the first one), as long as the computer system hasn’t prevented a client from placing them again.
  5. A bet is regarded as accepted once the company confirms it. All the bets you’ve placed show up in the “History of bets” menu. In some situations, you might notice a wait before a bet shows up in the “Bet history”. In the event of discrepancies, a bet is seen as valid from the time it’s registered in the company’s system.
  6. Even if a customer doesn’t get a notification that their bet was accepted, it’s still counted as accepted if it shows up in the “Bet history”. Just remember, the alert about the odds change might not show up, which really cuts down the time you need to place your bet. Claims about raising or lowering odds won’t be accepted. The game organizer isn’t liable for any losses that might happen due to changes in odds.
  7. A bet is deemed won by the client if they accurately predicted all the outcomes listed in the bet. This doesn’t apply to system bets.
  8. Bets must be placed before the event kicks off; the date, start time, and notes in the bookmaker’s office are estimates. This doesn’t include live bets that you place while the match is on. This info and the related markets are seen as accurate until the match wraps up.
  9. If the player tries to place a bet after the event has kicked off for any reason, that bet won’t get counted and can’t be made. If a bet is placed for any reason, it can be canceled. If a bet is found to be void, you’ll get your money back, and it won’t count toward any direct or system bets it was involved in. If there are mistakes in calculating bets (for example, due to results), those bets get recalculated.
  10. Sports events will only be treated as postponed or canceled based on info from the documents of the organizations running the events, websites of sports federations, or the sites of sports clubs; events shown at the bookmaker’s location will be modified according to this info.
  11. A bet might be canceled if the client purposely misled the staff (betting shop workers) by giving them false info and demands regarding the placement of bets, payment of winnings, event results, or other related info or requests. This also goes for minors: individuals under 18 and their parents.
  12. The winning ticket for a bet made at MelBet can be used to withdraw your winnings within 30 days from the day of the last sports event noted on the ticket.
  13. PRE-MATCH and LIVE bets can’t be modified or removed.
  14. The bookmaker isn’t accountable for any mistakes in the match results for which live bets are taken. Players should also check various sources for information.
  15. A bet can be canceled if it’s placed on an outcome that’s already known (for instance, if the event has occurred but the result hasn’t been updated in the system).
  16. Bets placed on championships are settled within 10 days (starting from when the results are published on the sites of those championships). If one team isn’t present at the match, all bets will be settled at odds of 1.00 (refund). The team that doesn’t participate will lose the match.
  17. The rule “Simultaneous finish” – this happens when more than one participant in an event, tournament, or championship finishes at the same time. is announced as the winner. If there are two winners, the total bet gets split in half for the payout calculation. If three or more winners are named, all bets on this version will be figured using 1:1 odds. This guideline doesn’t apply to “Above” bets.